AVL Patient portal UX and usability improvements

Suggested usability and UX improvements to the patient portal for mobile and desktop

Group 3Created with Sketch.Organized large quantity of informationProblemSolutionOrganized, reduced visible information

Simplification proposal and reduction of information and cognitive load for blood test results visualization on mobile devices

AVL desktopCreated with Sketch.ProblemSolutionText only list of documents, access to information only by readingInformation organized in object, attribute, description and action

Redesign proposal for the Voorlichting (information) section. Simplification, reduction of cognitive load of the page and information by integrating visual elements, increased spacing reducing the amount of information presented at patients at a first glance to reduce stress and anxiety levels. 

Visual design proposals for the centrum voor Vroeg Diagnostiek en behandeling ( Early diagnostics) from AVL